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Privacy Policy

This policy explains which personal data is processed when you visit this website. The short answer: as little as possible. The website sets no cookies, uses no tracking or analytics tools and embeds no third-party services. Only appointment booking runs through an external provider (section 7).

Last updated: 29 October 2026

1. Controller

The controller responsible for data processing on this website is:

Company
AVELION AG
Address
Lerchenfeldstrasse 3, 9014 St. Gallen, Switzerland

Please send any data protection enquiries to the email address above.

2. Legal basis

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and its ordinance (DPO). Where the EU General Data Protection Regulation (GDPR) applies, we rely on Art. 6(1)(b) GDPR (contract and pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interests, such as the secure operation of the website).

3. Hosting and server log files

When you access the website, your browser necessarily transmits data to the server on which the website is operated. This data is recorded in log files:

  • IP address of the requesting device
  • date and time of access
  • page or file requested and amount of data transferred
  • browser, operating system and previously visited page (referrer), if transmitted

This data is used solely for the secure and stable operation of the website and to prevent misuse. It is not combined with other data and is deleted after a short period, unless it is needed to investigate a security incident.

Hosting provider
Exoscale (Akenes SA), Lausanne, Switzerland
Server location
Data centre in Zurich, Switzerland

4. No cookies, no tracking

This website sets no cookies and uses no analytics, tracking or advertising services. No user profiles are created.

Fonts, images and films are loaded from our own server. Visiting the website does not establish a connection to third-party servers (such as Google Fonts, YouTube or social networks).

5. Setting stored in your browser

The website plays a soft sound on clicks. If you switch the sound off using the icon at the bottom right, this choice is saved in your browser’s local storage (entry “avelion-muted”) so that it is kept for your next visit. This entry contains no personal data, does not leave your device and is not transmitted to us. You can delete it at any time in your browser settings.

6. Contact by email or phone

If you contact us by email or phone, for example with a partnership enquiry, we process the information you provide (such as your name, company, email address, phone number and the content of your enquiry) in order to answer your enquiry and to initiate or carry out any business relationship.

We keep this data for as long as is necessary to handle your enquiry or as required by statutory retention obligations.

7. Appointment booking

You can book an appointment with us via “Let’s talk”. The booking opens in a new window on a page of the provider LeadConnector (HighLevel Inc., USA). Data is only transmitted to the provider once you open this page: technical data about your device and the information you enter for the booking (such as your name, email address, phone number, preferred date and message).

We use this information to hold the appointment and to answer your enquiry. The provider’s privacy policy also applies to processing on the booking page. As the provider is based in the USA, data may be transferred there; for this we rely on appropriate safeguards such as standard contractual clauses.

8. Disclosure and transfers abroad

We do not sell personal data or pass it on for advertising purposes. Data is only disclosed to service providers who support us in operating the website or with email communication and who are contractually bound to confidentiality, or where we are legally obliged to do so.

If such a service provider is located outside Switzerland or the European Economic Area, we ensure an adequate level of data protection, for example through an adequacy decision or standard contractual clauses.

9. Your rights

Within the scope of applicable data protection law, you have in particular the right to:

  • request information on whether and which personal data we process about you
  • have inaccurate personal data corrected
  • request the deletion or restriction of the processing of your personal data
  • object to the processing
  • receive your personal data in a common electronic format

To exercise these rights, a message to partners@avelion.health is sufficient. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, where the GDPR applies, with the data protection supervisory authority of your country of residence.

10. Data security

The website is delivered over an encrypted connection (HTTPS/TLS). We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss and misuse.

11. Changes

We may amend this privacy policy at any time, in particular if the website or the services used change. The version published on this page applies.